Trust Center

Sisense Achieves ISO/IEC 42001:2023 Certification!

We are thrilled to announce that Sisense has officially achieved the ISO/IEC 42001:2023 certification!
This is the first international standard for Artificial Intelligence Management Systems (AIMS), and it’s a huge milestone for us as an AI-first company.

What does this mean?

This certification, issued by Schellman Compliance, LLC, provides independent validation that the AI management system behind Sisense Intelligence—our suite of agentic AI capabilities—meets the highest global benchmarks for responsible governance, ethics, and transparency.

Why it matters:

• Trust & Security: It gives our customers independent assurance that our AI development, deployment, and oversight are held to rigorous international standards.
• Responsible AI: It confirms we have structured, audited processes in place for AI risk assessment and data/model lifecycle controls.
• Competitive Edge: This joins our existing credentials (ISO 27001, SOC 2, HIPAA), further solidifying our position as a leader in secure, enterprise-grade analytics.

This achievement reflects our commitment to building AI that is not only powerful but also ethical and trustworthy.
You can read the full press release here.

Security Update: Axios Library Compromise

Following reports of a supply chain attack affecting specific versions of the Axios library (v1.14.1 and v0.30.4), our security team conducted a thorough review of our environment.

Sisense is NOT impacted.

While Axios packages are used within our platform, the compromised versions are not present in any of our production, managed cloud, or customer-facing environments. We have confirmed no exposure to this vulnerability.

We will continue to monitor the situation and provide updates as needed.

Resolved - This incident has been resolved.
Nov 18, 11:33 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 10:01 PST

Investigating - We are aware of the ongoing widespread disruption affecting the Cloudflare Global Network. We are actively monitoring this situation to assess any potential impact on our services. At this time, we have not detected any major service degradation or significant impact on our platform, however customer that use own domain through CloudFlare service might experience issues with access and 500 errors. We will continue to monitor the Cloudflare incident closely and provide updates as the situation evolves.
Nov 18, 05:48 PST

Security Update: npm Package Compromise

Sisense has conducted a comprehensive investigation and confirmed that we are not impacted by the recently disclosed npm package compromise involving chalk, debug, and related dependencies.

Actions Taken

• Assessed our environments and scanned all relevant images and builds using our internal tooling.
• Verified that compromised versions were not included in any customer-facing deployments or services.
• Reinforced monitoring to ensure ongoing protection and visibility.

Ongoing Monitoring

We continue to monitor the situation closely and will apply additional targeted measures if required, based on emerging industry intelligence.

Salesloft Drift Security Incident

Sisense has conducted a comprehensive investigation and confirmed that we are not impacted by the recent Salesloft Drift security incident.

We have proactively:

• Assessed our attack surface
• Reinforced security controls across our products, servers, and services
• Evaluated all critical service providers to confirm they are unaffected

We continue to monitor the evolving situation and will implement additional targeted response measures if necessary, based on industry guidance and intelligence.